Reference

Terms That Cover Your s6vip Account

These terms set out what you agree to when you open and use your s6vip account — from deposits via DANA, OVO, and GoPay through to how we handle withdrawals, account access, and any disputes.

Account eligibility appliesDANA, OVO, GoPay coveredJurisdiction-dependent accessFull withdrawal rules insideOne account per person
s6vip Terms That Cover Your s6vip Account
TERMS CONTACT PATHS

How to Reach Us on Policy Questions

If you have a question about these terms — what a clause means, how a rule applies to your account, or how to request a change to your details — our support team handles policy queries directly. Players in Depok and across Indonesia can reach us through the channels below. We respond in English and aim to address policy questions within one business day.

Team online

Live Chat

Open the chat widget from your account dashboard to ask about any clause in these terms or to flag a discrepancy in your transaction history.

Email Support

Send a written query to our support address for policy questions that need a documented response — useful for account disputes or formal change requests.

Help Centre

Our help centre includes a section dedicated to account rules, withdrawal conditions, and what to do if your account access is restricted.

HOW WE HANDLE THIS

Account Security and Your Data Rights

We take a straightforward approach to your account data: collect what we need to run your account, keep it secure, and give you a clear path to review or remove it. Here is what that looks like in practice across the four areas that matter most to account holders.

Data We Hold

We store your registration details, transaction records, and session activity. We do not sell this data to third parties and do not use it outside of account operation and legal compliance.

Cookies and Tracking

We use cookies to keep your session active and to remember your lobby preferences. You can manage cookie settings through your browser, though disabling them may affect account functionality.

Account Security

Your account is protected by password authentication and, where enabled, a one-time PIN sent to your registered mobile number. Never share your login credentials with anyone.

Data Requests

To access, correct, or request deletion of your account data, contact support with your registered email address. We process data requests in line with applicable law in eligible regions.

Common Questions About These Terms

These are the questions we get most often from account holders who want to understand exactly what they've agreed to and what their options are.

Access depends on local law and is available where permitted in your region. If you're unsure whether online gaming is allowed where you are, check your local regulations before opening an account.

These terms allow only one account per person. If we detect duplicate accounts, both may be suspended and any pending withdrawals held until the situation is reviewed by our team.

Contact support via live chat or email with the transaction date and amount in question. We pull the transaction log from our payment processor and respond with findings within one business day.

We update this page when terms change and note the effective date at the top. Continuing to use your account after the update date confirms you accept the revised version.

Email our support team from your registered address stating whether you want account closure, a data export, or deletion. We handle each request individually in line with applicable local law.

Yes. Withdrawals to DANA, OVO, and GoPay follow the same identity verification rules as deposits. Your e-wallet must be registered in your own name to process a withdrawal successfully.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.